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Floating Bubbles

About Rena Cleaning Services

Hi, I’m Rena — a reliable, friendly cleaner offering professional home cleaning services in Leicester. I run my own small business and take real pride in helping busy people enjoy clean, calm, and sparkling homes.

Whether you need regular weekly cleaning, a deep one-off clean, or end-of-tenancy cleaning, I’ve got you covered. I use safe, effective products and pay attention to every little detail — so you always come home to a space that feels fresh and cared for.

I’m fully insured, always on time, and you’ll see the same cleaner (me!) each visit — no strangers, no surprises. I don’t believe in contracts or hidden fees. Just flexible, honest service you can trust.

Many of my clients stay with me for years, and often recommend me to their friends and family — because they know I truly care about doing a great job.

If you’re looking for a hard-working, experienced, and trustworthy cleaner in Leicester, get in touch — I’d love to help.

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At Rena Cleaning Services, I aim to make your experience simple, respectful, and stress-free. To keep everything running smoothly and fairly, here are the policies I follow:

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✅ Booking & Cancellations
Please give at least 24 hours’ notice if you need to cancel or change your appointment.
As a self-employed cleaner, I carefully plan my schedule around childcare, travel, and prep time.
Late cancellations can’t always be filled, so a small fee may apply if less than 24 hours’ notice is given. Thank you for understanding — your consideration helps me keep the business running smoothly.

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✅ Payments
Payment is due on the day of the clean unless we’ve agreed otherwise.
I accept cash, bank transfer, or other payment methods upon request.

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✅ Arrival Time & Access
I do my best to arrive on time, but please note I may give an estimated time window, not an exact time.
As I work alone and travel between homes, delays can happen.
I kindly ask that I can enter your home as soon as I arrive, as I cannot wait in the car between jobs.
Please note: my time starts when I arrive, even if I have to wait to start. This helps me stay on track for the rest of the day.

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✅ Cleaning Products & Equipment
I bring all my own safe, high-quality, and effective cleaning tools and products.
If you prefer I use specific or specialist products, I can provide them upon request — a small additional charge may apply depending on what's needed.
Just let me know in advance and I’ll be happy to adjust.

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✅ Insurance
I am fully insured for your peace of mind.

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✅ Health & Safety
If someone in your home is unwell (especially with anything contagious), please let me know so we can reschedule.
I always work cleanly, respectfully, and with care to protect both your home and my own health.

Our Policy – Rena Cleaning Services
White Foam

850

Clean Homes

​850

Happy Clients

13

Years in Business

  • How do I book a domestic cleaning appointment?
    Booking with Rena Cleaning Services is easy. Message me on WhatsApp, call/text 07453 290180, or email kurtkute4@gmail.com. I’ll respond quickly and help you arrange a time that suits your lifestyle.
  • What types of cleaning services do you offer?
    ✅ Every Second Week (Bi-Weekly) Cleaning A great option if you don’t need cleaning every week but still want a consistent, reliable service. ✅ One-Off Cleaning Need a one-time clean before guests, after a party, or just because? I’ve got you covered. ✅ Deep Cleaning A full, top-to-bottom clean that targets those harder-to-reach or often-missed spots—perfect for spring cleaning or when your home needs a reset. ✅ End of Tenancy Cleaning Moving out? I’ll make sure the place is spotless so you can get your deposit back—or prepare the space for the next tenant. ✅ Custom Cleaning Packages Need something more tailored? Let’s create a plan that suits your specific needs and schedule
  • Do you bring your own products and equipment?
    Yes, I bring everything needed for the job—including high-quality, eco-friendly cleaning products and professional equipment. Whether it's a standard clean or a deep clean, you can relax knowing your home is in safe hands.
  • Are there contracts or hidden fees for your cleaning services?
    Nope—no contracts, no pressure, and no surprise charges. I believe in simple, honest pricing. You pay only for the cleaning service you need, when you need it.
  • What areas do you cover for your cleaning services?
    Rena Cleaning Services is based in Leicester and covers local areas like Clarendon Park, Aylestone, Wigston, and surrounding neighbourhoods. If you're searching for a local cleaner in Leicester, feel free to get in touch and check if your area is covered.
  • Are your cleaning products safe for children and pets?
    Many clients are concerned about the safety of cleaning products used in their homes, particularly if they have young children or pets. They want assurance that the products we use are eco-friendly and non-toxic.
  • Can I book you for a one-time clean or just regular cleaning?
    You can book both! I offer one-off cleans, deep cleaning, move-out cleaning, and regular weekly or fortnightly home cleaning services in Leicester. I work around your needs with flexible plans—no contracts required.
  • How do you ensure the quality of your cleaning services?
    Clients often ask about our quality assurance processes, including staff training, checklists, and follow-up procedures to ensure that they receive consistent and high-quality cleaning every time.
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